Frequently Asked Questions FAQ

• Can I purchase additional credits when all credits are consumed?
  Currently, separate additional purchases are not available. You can use more credits monthly by upgrading your plan.
• How can I change my plan during an active subscription?
  You can change to your desired plan by selecting it on the pricing page.
• Where can I check my payment history?
  You can check it in My Page > Payment Management menu.
• Can I use remaining credits after canceling my subscription?
  Even after canceling your subscription, you can continue to use your remaining credits if your service period is still active.
• How do I cancel a payment?
  In My Page > Payment Management, you can cancel refundable payments by clicking the [Refund] button.
• Where can I get payment receipts?
  You can download receipts from My Page > Payment History.